Gambling is entertainment — and keeping it that way is something 4rabet takes seriously. We provide Bangladeshi players with the tools, information, and support needed to stay in control and enjoy betting responsibly. This page outlines everything we do to promote a safe gaming environment and what you can do if you ever feel you need help.
Core Principles
Our responsible gaming programme covers every stage of the player journey — from the moment you register to the way you manage your account day to day.
4rabet enforces a strict 18+ age policy on all accounts. Every new registration is subject to age verification checks. Accounts suspected of belonging to individuals under 18 are immediately suspended pending identity review. We do not allow underage gambling under any circumstances.
Players can set daily, weekly, or monthly deposit limits directly from their account settings. Once a limit is in place, it cannot be increased for at least 24 hours — giving you time to reflect before making any changes. Reducing a limit, however, takes effect immediately.
If you need a short break from gambling, you can activate a time-out period of 24 hours, 48 hours, 7 days, or 30 days. During a time-out your account is fully suspended — you cannot log in, place bets, or make deposits. Time-outs cannot be reversed once activated.
Self-exclusion is our strongest protective tool. You can permanently or temporarily exclude yourself from the 4rabet platform by contacting our support team. Self-exclusion periods range from 6 months to 5 years, or can be made indefinite. During exclusion, all marketing communications are also suspended.
In addition to deposit limits, players can set maximum loss thresholds per day, week, or month. When your net losses reach the set threshold within a given period, further betting is automatically suspended until the limit period resets. Contact our support team to configure this feature on your account.
Reality check notifications remind you how long you have been active in a gaming session. You can set these alerts to trigger every 30, 60, or 90 minutes. Each alert displays your current session duration and net activity, giving you a clear picture of your engagement before you decide to continue or stop.
Account Controls
Every tool below is available at no cost to all registered players. Contact our support team via email or live chat to activate any of these features on your account. Changes to protective limits take effect immediately; requests to increase limits or lift restrictions are subject to a mandatory cooling-off period.
Reducing a deposit limit, activating a time-out, or requesting self-exclusion all take effect the moment your request is confirmed by our support team — no delays.
Any request to increase an existing deposit limit or reduce a self-exclusion period requires a mandatory 24-hour to 7-day reflection period before it takes effect, depending on the type of restriction.
Email [email protected] with the subject "Responsible Gaming Request" and specify the tool you wish to activate. Our team responds within 24 hours, seven days a week.
Cap the total amount you can deposit within any 24-hour rolling window. Applies across all payment methods including bKash, Nagad, and Rocket.
Instant activationSet a maximum deposit total for any 7-day period. Useful for players who prefer to manage their budget on a weekly basis rather than day by day.
Instant activationEstablish a hard ceiling on your monthly deposits. Particularly effective for players who receive monthly income and want to budget their entertainment spend.
Instant activationDefine the maximum duration of any single gambling session. Once the limit is reached, you are automatically logged out and must wait before logging in again.
Instant activationTake a structured break of 24 hours up to 30 days. Account access and all betting activity is suspended for the full duration of the time-out period.
Irreversible once activeRequest permanent or long-term exclusion of 6 months to 5 years or indefinite. All promotional communications are also blocked during the exclusion window.
Minimum 6 monthsSelf-Assessment
The following questions can help you reflect honestly on your gambling habits. If you answer "yes" to two or more of these questions, we strongly encourage you to use one of our protective tools or contact our support team for guidance. All responses are private and no data is transmitted to 4rabet.
Do you find yourself spending more money on gambling than you originally planned or can comfortably afford to lose?
Have you ever tried to win back money you have already lost by placing more bets — a behaviour sometimes called "chasing losses"?
Has gambling caused tension, arguments, or concerns within your family or personal relationships in Bangladesh or elsewhere?
Do you borrow money, sell belongings, or use funds intended for essential expenses such as rent or food in order to gamble?
Do you feel restless, irritable, or anxious when you try to cut back or stop gambling for a period of time?
Have you missed work, study, or other important responsibilities because of time spent gambling or thinking about gambling?
Do you think about gambling frequently throughout the day, or find yourself planning your next gambling session in detail?
Have you kept the extent of your gambling activity hidden from friends, family members, or a partner?
You may be experiencing signs of problem gambling. Please reach out to our support team at [email protected] or activate a time-out or self-exclusion immediately. You can also seek confidential help from qualified counselling services. Remember: seeking help is a sign of strength, not weakness.
Awareness
Problem gambling can develop gradually. Being aware of the warning signs — in yourself or someone you care about — is the first and most important step toward getting help.
Repeatedly spending more than your budget allows and struggling to stay within financial limits you have set yourself.
Chasing losses — placing additional bets in an attempt to recover money already lost, often resulting in larger losses.
Experiencing mood swings, depression, or heightened anxiety directly related to gambling wins or losses.
Withdrawing from friends, family, or social activities in favour of spending more time gambling online.
Neglecting professional or academic responsibilities due to preoccupation with gambling or recovering gambling losses.
Taking out loans, using credit cards, or selling personal possessions to fund continued gambling activity.
Being secretive or dishonest about gambling habits, including hiding the amount of time or money spent gambling.
Feeling a compulsion to gamble with increasingly larger amounts in order to experience the same level of excitement.
Getting Help
If you believe gambling is becoming a problem, take action today. The following steps outline a clear path from recognising the issue to receiving support and regaining control of your activity.
Recognise that gambling may be affecting your finances, relationships, or mental well-being. Use the self-assessment questions above as a starting point. Honest reflection is the foundation of recovery.
Contact the 4rabet support team at [email protected] and request a time-out or self-exclusion. This can be done at any time, day or night. Your account will be suspended promptly once the request is confirmed, giving you space to step back without temptation.
When you are ready to return to gambling — if you choose to do so — establish strict deposit and loss limits before you begin. Treat your gambling budget as a fixed entertainment expense, separate from essential household costs such as food, rent, utilities, and transport.
Speak openly with a trusted friend, family member, or colleague about your gambling habits. Sharing the burden reduces isolation and helps you stay accountable. You do not need to manage this alone.
Consider reaching out to a mental health professional or counselling service that specialises in addiction and problem gambling. Professional support significantly improves outcomes for individuals dealing with compulsive gambling behaviour.
Once you have taken control, regularly review your gambling habits. Keep using reality check notifications and session limits. Return to the self-assessment questions periodically to ensure your relationship with gambling remains healthy and within comfortable boundaries.
Support
Our dedicated responsible gaming support team is available around the clock. Whether you need to activate a tool, ask a question, or simply talk to someone, we are here to help — no judgement, no delay.
Send your responsible gaming request or question to our support team by email. Use the subject line "Responsible Gaming Request" for priority handling.
[email protected]Access live chat directly within your 4rabet account dashboard for real-time support. Our agents are trained in responsible gaming and can activate protective tools immediately on your behalf.
Available 24 hours / 7 daysLive chat requests are handled within minutes. Email requests relating to responsible gaming tools are prioritised and responded to within 24 hours, including weekends and public holidays.
Priority response guaranteedFor a full explanation of our terms governing account restrictions, bonus forfeiture on self-exclusion, and the conditions of reinstatement after a self-exclusion period, please review our Terms & Conditions. For information on how we handle your personal data during a restriction period, see our Privacy Policy.
4rabet serves players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. If you are located in Bangladesh and need urgent support regarding a gambling-related concern, please contact our team immediately via email or live chat. We are committed to the well-being of every player in our community, regardless of location or account status.
Set your limits, stay in control, and keep gambling enjoyable. Explore cricket betting, slots, and live casino — all designed for Bangladeshi players. 18+ only.